1. 7-Day Money-Back Guarantee
We stand behind the quality of Promptory workflows and blueprints. If you upgrade to Promptory Pro and find that the production prompts, execution schemas, or .cursorrules export do not meet your expectations, you are eligible for a full refund within 7 days of your initial purchase.
2. How to Request a Refund
To initiate a refund, please send an email to pmantu808@gmail.com with the subject line Refund Request - [Your Account Email]. Please include your purchase receipt or Lemon Squeezy order number.
Refund requests are reviewed and processed within 24 to 48 business hours. Once approved, the funds will be reversed to your original payment method within 5–7 business days depending on your bank.
3. Subscription Cancellation
You can cancel your recurring Pro subscription at any time directly through your customer portal or by reaching out to support. Upon cancellation, you will retain access to Pro features until the conclusion of your current billing period.
4. Merchant of Record
Our order process is conducted by our online reseller & Merchant of Record, Lemon Squeezy. Lemon Squeezy handles all customer service inquiries and returns relating to payments.